FAQs & Care Guide

Inarkaa takes pride in using only 100% genuine, seasoned hardwood. We specialize in Indian Sheesham (Dalbergia sissoo) and selected high-grade Acacia wood. We NEVER use MDF, plywood, veneers, or compressed wood board in our products. Every item carries the heavy weight and rich fragrance of pure wood.

Since trees are living organisms, no two planks of wood possess identical grain structures or colors. Sheesham wood displays unique contrast between dark brown heartwood and lighter golden-yellow sapwood. These natural grains, knots, and slight mineral line variations are characteristic of real hardwood and ensure that your piece is truly one-of-a-kind.

Never place wooden products in dishwashers or soak them in sinks. Wash them immediately after use under warm running water using a mild dish soap and a soft sponge. Wipe them dry immediately with a clean kitchen towel and let them air-dry vertically in a well-ventilated space. Avoid steel wool scrubbing.

To prevent your wooden artifacts from drying out or cracking, rub them with food-safe mineral oil, organic coconut oil, or beeswax once a month. Apply a small amount using a lint-free cloth, let it sit for 20 minutes to absorb, and buff away any excess oil. This preserves the moisture balance and highlights the rich wood grains.

We offer free shipping on all orders across India. Orders are processed within 24-48 business hours and normally reach your doorstep in 4-7 business days. Due to the handcrafted nature of our products, we offer returns or replacements only if the item arrives physically damaged or defective. Please write to atelier@inarkaa.com within 48 hours of delivery with unboxing videos.

Yes, we collaborate with interior designers, boutique hotels, and corporate organizations for bulk gifting and custom wooden carvings. We offer customized laser engraving of names or brand logos on our boxes, trays, and platters. Please reach out to our corporate department via email at atelier@inarkaa.com.