General Questions
Q: Where is Inarkaa based?
A: Inarkaa is headquartered in Jaipur, Rajasthan, India.
Q: Do you have physical stores?
A: Currently, we operate exclusively as an online brand to ensure our collections remain accessible to customers across India.
Q: What makes Inarkaa different?
A: Our focus is on the blend of creativity and innovation. We prioritize curated designs and high-quality materials to elevate your everyday routines.
Order and Shipping
Q: How can I track my order?
A: Once your order is shipped, we will send an email with a tracking link. You can also view your order status within the "My Orders" section of your profile.
Q: Can I change or cancel my order?
A: Orders can be changed or cancelled within 2 hours of being placed, provided they have not yet been dispatched. Please contact our support team immediately.
Q: Do you ship internationally?
A: Currently, we only ship within India. Stay tuned for international shipping options!
Payments and Security
Q: What payment methods do you accept?
A: We accept all major credit and debit cards, UPI, Net Banking, and popular wallets. is available for most locations.
Q: Is my payment information secure?
A: Yes, we use industry-standard encryption and secure payment gateways to ensure your financial information is protected.
Returns and Exchanges
Q: How do I initiate a return?
A: Please contact our customer support team via email or WhatsApp with your order number and the reason for the return.
Q: How long does the return process take?
A: Once we receive your return, it typically takes 5-7 business days for inspection and processing.
